Terms & Conditions
Table of Contents
GOLF LESSON TERMS AND CONDITIONS: A Comprehensive Guide for Golfers in Phuket
At Jeff Craig Golf, we ensure clarity and fairness in the booking and fulfilment of golf lessons in the scenic golf community of Phuket. Our terms are designed not only to manage expectations but also to enhance your learning experience with premier facilities and expert guidance
.When you step onto the green with Jeff Craig Golf, you’re not just starting a lesson—you’re entering into a partnership built on trust and mutual respect. Our Terms and Conditions aren’t just procedural formalities; they are a cornerstone of our dedication to providing you with exceptional golf instruction tailored to your unique needs. By setting clear guidelines and expectations, we ensure that your focus remains where it should be: on improving your game and enjoying the sport.
How to Book Your Lessons
To book your golf lessons, simply contact Jeff Craig directly via WhatsApp at +66 97 329 2208 or email jeffcraiggolf@gmail.com. Your contract for standard and birdie lesson packages will be with Laguna Golf Club, known here as ‘We/Us/Club,’ while other lessons are contracted directly with Jeff Craig. Pre-booking through these methods is mandatory.
Payment Information
Payments must be made in full either directly to Jeff Craig or at the Club’s golf shop before the commencement of any lesson.
Cancellation and Rescheduling
A minimum of 24 hours’ notice is required to cancel any lesson. You may notify Jeff Craig or the Club’s golf shop. Failure to do so will result in the loss of the lesson without a refund. Jeff also reserves the right to reschedule lessons if needed, with arrangements made to suit both parties.
Late Arrivals and No Shows
If you are late, the lesson duration will be adjusted to end at the scheduled time. If you are over 20 minutes late, your lesson may be canceled without a refund. For lessons that are booked but not prepaid, or if a lesson is canceled due to lateness, the fee is still payable. Missed prepaid lessons will be deducted from your lesson package.
Voucher Expiry
Purchased lesson vouchers must be used within one month from the date of purchase. Post-expiry, vouchers become void and are non-refundable.
Continuous Policy Evaluation
Our terms and conditions are reviewed periodically to ensure they remain relevant and provide maximum clarity and benefit to our clients. We encourage you to review this section regularly to stay updated on your rights and responsibilities when booking golf lessons with us.
Your Feedback and Inquiries
We value your experience and are committed to continual improvement. If you have questions or need further clarification on any of our terms, please reach out at jeffcraiggolf@gmail.com. Your feedback helps us serve you better and maintain our standard of excellence in the Phuket golfing scene.
Frequently Asked Questions
How do I book a lesson with Jeff Craig Golf?
Booking a lesson is simple and convenient. You can schedule your session by contacting Jeff Craig directly through WhatsApp at +66 97 329 2208, or by emailing jeffcraiggolf@gmail.com. Pre-booking is essential to secure your spot.
What is your cancellation policy for golf lessons?
We understand that plans can change. If you need to cancel your lesson, we kindly request at least 24 hours’ notice. You can provide this notice directly to Jeff Craig or through the Club’s golf shop. Cancellations made with less than 24 hours’ notice may result in the lesson being charged without the possibility of a refund.
What happens if I am running late for my lesson?
We encourage punctuality, but if you’re running late, please let us know as soon as possible. We’ll do our best to accommodate you, but please note that the lesson will still end at the scheduled time. Arrivals more than 20 minutes late may be subject to cancellation of the lesson without a refund.
Do purchased lesson vouchers have an expiration date?
Yes, all purchased lesson vouchers have a set expiry date of one month from the date of purchase. We recommend scheduling your lessons within this timeframe to ensure that you can make the most of your golfing experience. Expired vouchers are non-refundable and cannot be extended.